GETTING TO AND FROM MEGACON ORLANDO
MEGACON Orlando 2018 is taking place at the Orange County Convention Center, West Concourse.
9800 International Drive
Orlando, FL 32819
Click here for directions, maps, parking and shuttle information.
NEW FOR 2018! BAG CHECK
If you attend with any type of bag (backpack, purse, etc.), you will be asked to join a line for a bag check. If you are attending without a bag, your entry will be faster. Bag check is in effect every time you re-enter the building. Bag Check is located at the West Hall C Lobby off International Drive, or the Westwood Lobby off the West Parking Lot.
NEED ADDITIONAL TICKETS?
Click here to purchase additional tickets online to avoid Box Office lines!
Deluxe, Family, Single Day and Child Passes will also be available for purchase at the event while supplies last. Passes can be purchased at the Box Office located in the Ticketing Hall – West Hall C.
Note: Saturday Family Passes are sold out.
WHERE DO I GO WHEN I GET TO THE ORANGE COUNTY CONVENTION CENTER, WEST CONCOURSE?
IF YOU NEED TO PICK UP YOUR WRISTBAND:
If you need to pick up your wristband, please proceed to the Pre-Purchased Ticket Counters during any of the following times:
Wednesday 11:00AM – 8:00PM (West C Lobby)
Thursday 12:00PM - 8:30PM (Ticketing Hall – West Hall C)
Friday 9:00AM – 6:30PM (Ticketing Hall – West Hall C)
Saturday 9:00AM - 6:30PM (Ticketing Hall – West Hall C)
Sunday 9:00AM - 4:00PM (Ticketing Hall – West Hall C)
Please have your e-ticket ready to present when picking up your wristband. You may print your e-ticket or show it on your mobile device.
Attendees who have redeemed their wristband can proceed directly to the Re-Entry Point located in either West Hall C or Westwood Lobby. Please have your wristband on and ready to show for faster entry.
*You may pick up your wristband any time during the hours posted above.
IF YOU CHOSE THE SHIPPING OPTION:
If you have purchased shipping and received your wristband, you can proceed directly to the designated Re-Entry Point in West Hall C or Westwood Lobby (click here to see a map). If you did not receive your wristband in the mail, please contact us prior to the show at firstname.lastname@example.org or visit us at the Customer Service Desk in MEGACON HQ in the Ticketing Hall – West Hall C.
Customer Service Desk hours:
Thursday 12:00PM – 9:00PM
Friday 9:00AM – 7:00PM
Saturday 9:00AM – 7:00PM
Sunday 9:00AM – 5:00PM
LOST YOUR E-TICKET?
Click here to have your e-ticket re-sent.
Wristbands are to be worn visibly for the duration of your visit to MEGACON Orlando. If you are coming for multiple days, you must keep your wristband intact over those days. If you are cosplaying, consider how your wristband will be worn with gloves, morph costumes, or other pieces.
For any questions or special concerns about wearing a wristband, visit our Customer Service Desk in MEGACON HQ located in the Ticketing Hall – West Hall C at the event. Lost or damaged wristbands will not be replaced by MEGACON Orlando.
Click here for important information about how to fasten your wristbands.
JOIN US FOR A SPECIAL PREVIEW!
VIP, Premium & Deluxe Pass holders get early access to the Show Floor at 2:00PM on Thursday for a Special Preview! VIP will be admitted first, followed by Premium and then Deluxe. Roam the Show Floor and get an exclusive experience before doors open to the general public at 4:00PM. To gain early access, enter the Ticketing Hall, go past the Ticketing Counters and show your Deluxe Wristband, and you will be staged in a 2:00PM entry line.
MEGACON ORLANDO SCHEDULE
The Official MEGACON Orlando schedule is available on our FREE Mobile App which you can download here. We recommend downloading the app to receive the most up-to-date notifications throughout the weekend.
Here is a place to rest for all you great families! For parent(s) with kids under 12, the Family Zone is a quiet corner where you can relax and get away from the crowds for a bit with lots of activities for the kids.
Location: Room W204
Note: This area is not a daycare service; all children must be accompanied by an adult at all times.
For families travelling with infants, there is a Family Care Room on Level 1, Rooms 13/14. This is a quieter spot to feed or change a baby.
WHO NEEDS SLEEP? JOIN US FOR SPECIAL EVENTS & AFTER PARTIES
Click here for more information about our Comic Packages
Click here for more information about our YouTube Gaming Packages
Click here for more information about our Anime Packages
Click here for more information about our After Parties
QUESTIONS ABOUT PANELS, AUTOGRAPHS OR PHOTO OPS?
Visit our FAQ page here.
BUY YOUR PHOTO OPS IN ADVANCE
Click here to purchase a Photo Op with your favorite guest before they sell out!
Visit the MEGACON Exclusives booths, located in Level 1 Lobby, Ticketing Hall, and Exhibit Floor near Photo Ops, for a wide selection of official MEGACON Orlando merchandise and exclusives.
Click here to view the MEGACON Orlando exclusives.
The Accessibility Services Desk is located in MEGACON HQ in the Ticketing Hall – West Hall C. Persons with disabilities are required to pay full admission, however, one attendant/caregiver will receive complimentary admission on a single-day basis when requested at the Accessibility Services Desk.
For the full FAN EXPO Accessibility Policy click here.
Wheelchair and Scooter Rentals
Scootaround will be available at MEGACON Orlando for attendee who require a wheelchair or scooter rental service. Click here to make advanced reservations to ensure the correct equipment is available to suit your needs. Scootaround will be located beside MEGACON HQ in the Ticketing Hall – West Hall C and just inside the West C Lobby at the FedEx Office Business Center.
SAFETY & SECURITY
The safety and security of our fans, exhibitors, guests and staff is our priority. Please plan ahead and note the following guidelines to help us deliver a safe and fun experience for everyone.
Our Props Policy can be read in its entirety here, but the top-line info is:
- If it's not legal on the street, it's not legal at MEGACON Orlando. Authorities will be on-site to deal with any illegal items.
- Metal props (guns, swords, etc.) and wooden props (baseball bats, 2x4's, etc.) are not allowed. Plastic props are typically allowed.
- Bows and slingshots are to be unstrung. Nerf guns and other foam bullet-type toys are not to be loaded.
- The final decision on whether a prop is permitted inside MEGACON Orlando rests with Security. There are no refunds given if you are turned away for not adhering to our policy.
COSPLAY IS NOT CONSENT
If you would like to take a picture with/of another MEGACON Orlando attendee, always ask first and respect that person's right to say no.
When at MEGACON Orlando, please be respectful and kind to each other.
Click here to view our Harassment Policy.
Click here to see our FAQs or visit us at the Customer Service Desk in MEGACON HQ located in the Ticketing Hall – West Hall C.
We look forward to seeing you there!
The MEGACON Orlando Team