GETTING TO AND FROM MEGACON ORLANDO
MEGACON Orlando 2019 is happening at the Orange County Convention Center, North/South Concourse.
9899 International Drive,
Orlando, FL 32819
Click here for directions, maps and parking information.
NEED ADDITIONAL TICKETS?
Click here to purchase additional tickets online to avoid Box Office lines!
Deluxe, Family, Single Day and Child Passes will also be available for purchase at the event while supplies last. Passes can be purchased at the Box Office located in the Ticketing Hall – South Hall B.
Note: Saturday Family Passes are sold out.
WHERE DO I GO WHEN I GET TO THE ORANGE COUNTY CONVENTION CENTER, NORTH/SOUTH CONCOURSE?
IF YOU NEED TO PICK UP YOUR BADGE
You may pick up your badge during any of the following dates and times:
Wednesday 11:00 AM - 7:00 PM South Concourse near Room S220G
Thursday 12:00 PM - 8:30 PM Ticketing Hall - South Hall B
Friday 9:00 AM - 6:30 PM Ticketing Hall - South Hall B
Saturday 9:00 AM - 6:30 PM Ticketing Hall - South Hall B
Sunday 9:00 AM - 4:00 PM Ticketing Hall - South Hall B
Please have your e-ticket ready to present when picking up your badge. You may print your e-ticket or show it on your mobile device.
Once you have redeemed your badge, you can proceed to the Re-Entry Points located along the South Concourse.
*You may pick up your badge any time during the hours posted above.
IF YOU CHOSE THE SHIPPING OPTION
If you have purchased shipping and received your badge, you can proceed directly to any Re-Entry Point along the South Concourse.
If you did not receive your badge in the mail, please contact us prior to the show at firstname.lastname@example.org or visit us at the Customer Service Desk in MEGACON HQ (in the Ticketing Hall - South Hall B).
Customer Service Desk hours:
Thursday 12:00 PM - 8:30 PM
Friday 8:30 PM - 6:30 PM
Saturday 8:30 AM - 6:30 PM
Sunday 8:30 AM – 4:00 PM
NEW! ACTIVATE YOUR BADGE
This year, MEGACON Orlando has equipped your badge with the amazing powers of a state-of-the-art RFID (radio frequency identification) chip! The RFID tag has already been attached to your badge and allows us to fight counterfeiting and make sure that every badge is valid for entry to MEGACON Orlando 2019. By activating your badge you are protecting it if it is lost or stolen.
To activate your badge:
- Visit megaconorlando.com/activate.
- Enter your activation code found on the left side at the bottom of the back of your badge and complete the questions.
- Tap your badge at the entry and exit points.
Badges are to be worn visibly for the duration of your visit to MEGACON Orlando. If you are coming for multiple days, you must keep your badge on your person for those days.
For any questions or special concerns about wearing your badge, visit our Customer Service Desk in MEGACON HQ in the Ticketing Hall – South Hall B at the event. We are able to replace lost or stolen badges only if they are registered to you. Please note a $5 fee will be charged for deactivating and replacing badges.
PROGRAM & SCHEDULE
Click here for the Official MEGACON Orlando Program & Schedule.
The schedule is also available on our FREE FAN GURU Mobile App. We recommend downloading the app to receive the most up-to-date notifications throughout the weekend.
For parent(s) with kids under 12, the Family Zone is a space where you can get away from the crowds for a bit with lots of activities for the kids.
Family Zone location: Room S220D
Family Zone hours:
Thursday 5:00 PM - 8:00 PM
Friday 11:00 AM – 6:00 PM
Saturday 11:00 AM – 6:00 PM
Sunday 11:00 AM – 4:00 PM
Note: This area is not a daycare service; all children must be accompanied by an adult at all times.
WHO NEEDS SLEEP? JOIN US FOR SPECIAL EVENTS & AFTER PARTIES
Click here for more information about our Specially Ticketed Events.
Click here for more information about our After Hours Events.
QUESTIONS ABOUT PANELS, AUTOGRAPHS OR PHOTO OPS?
Visit our FAQ page here.
BUY YOUR PHOTO OPS IN ADVANCE
Click here to purchase a Photo Op with your favorite guest before they sell out!
Visit the MEGACON Store booths for a wide selection of official MEGACON Orlando merchandise and exclusives. The stores will be located in the Ticketing Hall - South Hall B; North Hall A near the Food Court; and on South Concourse Level 2 near S210E.
Click here to view the MEGACON Orlando exclusives.
The Accessibility Services Desk is located in MEGACON HQ in the Ticketing Hall - South Hall B.
Persons with disabilities are required to pay full admission, however, one attendant/caregiver may receive complimentary admission on a single-day basis when requested at the Accessibility Services Desk.
For the full FAN EXPO Accessibility Policy click here.
Scootaround will be available at MEGACON Orlando for attendees who require a wheelchair
rental service. Advanced reservations are encouraged to ensure the correct equipment is available to suit your needs.
Scootaround will be located beside MEGACON HQ in the Ticketing Hall – South Hall B.
SAFETY & SECURITY
The safety and security of our fans, exhibitors, guests and staff is our priority. Please plan ahead and note the following guidelines to help us deliver a safe and fun experience for everyone.
Our Props Policy can be read in its entirety here, but the top-line info is:
- If it’s not legal on the street, it is not legal at the MEGACON Orlando. Authorities will be on-site to deal with any illegal items.
- Metal props (replica guns, swords, knives, etc.) are strictly not allowed. Plastic props are typically allowed.
- Bows (including crossbows), and slingshots are to be unstrung. Nerf guns and other foam bullet-type toys are not to be loaded.
The final decision on whether a prop is allowed inside MEGACON Orlando rests with the Security and the Orlando Police. There are NO refunds given if you are turned away for not complying with our policies.
Bags are permitted and are subject to being searched. Everyone entering the convention center will be screened at Bag Check. Your entry will be faster if you do not have a bag. You will need to go through Bag Check each time you enter the venue, even if you exited for just a quick moment. Backpacks are allowed but will take longer to screen. Please note that outside food is not permitted inside the facility.
Please view our dress code here.
COSPLAY IS NOT CONSENT
If you would like to take a picture with/of another MEGACON Orlando attendee, always ask first and respect that person's right to say no.
When at MEGACON Orlando, please be respectful and kind to each other.
Click here to view our Harassment Policy.
Click here to report an incident.
Click here to see our FAQs or visit us at the Customer Service Desk in MEGACON HQ in the Ticketing Hall – South Hall B.
We look forward to seeing you there!