GETTING TO AND FROM MEGACON ORLANDO
MEGACON Orlando 2019 is happening at the Orange County Convention Center, North/South Concourse.
9899 International Drive,
Orlando, FL 32819
Click here for directions, maps and parking information.
NEED ADDITIONAL TICKETS?
Click here to purchase additional tickets online to avoid Box Office lines!
Deluxe, Family, Single Day and Child Passes will also be available for purchase at the event while supplies last. Passes can be purchased at the Box Office located in the Ticketing Hall – South Hall B.
Note: Saturday Family Passes are sold out.
WHERE DO I GO WHEN I GET TO THE ORANGE COUNTY CONVENTION CENTER, NORTH/SOUTH CONCOURSE?
All VIP badges have been shipped. You may proceed directly to any Re-Entry point or to the designated Priority Entrances at the Hyatt bridge and Ticketing Hall - South Hall B. Click here to see a map.
If you are a VIP who has not received your badge, please email your Virtual Concierge at VIP@fanexpohq.com or proceed to the Customer Service Desk in MEGACON HQ in the Ticketing Hall – South Hall B.
Customer Service Desk hours:
Thursday 12:00 PM - 8:30 PM
Friday 8:30 PM - 6:30 PM
Saturday 8:30 AM - 6:30 PM
Sunday 8:30 AM – 4:00 PM
NEW! ACTIVATE YOUR BADGE
This year, MEGACON Orlando has equipped your badge with the amazing powers of a state-of-the-art RFID (radio frequency identification) chip! The RFID tag has already been attached to your badge and allows us to fight counterfeiting and make sure that every badge is valid for entry to MEGACON Orlando 2019. By activating your badge you are protecting it if it is lost or stolen.
To activate your badge:
- Visit megaconorlando.com/activate.
- Enter your activation code found on the left side at the bottom of the back of your badge and complete the questions.
- Tap your badge at the entry and exit points.
PASS POLICY
Badges are to be worn visibly for the duration of your visit to MEGACON Orlando. If you are coming for multiple days, you must keep your badge on your person for those days.
For any questions or special concerns about wearing your badge, visit our Customer Service Desk in MEGACON HQ in the Ticketing Hall – South Hall B at the event. We are able to replace lost or stolen badges only if they are registered to you. Please note a $5 fee will be charged for deactivating and replacing badges.
JOIN US FOR A SPECIAL PREVIEW!
VIP, Premium & Deluxe Pass holders get early access to the Show Floor at 2:00 PM on Thursday for a Special Preview! VIP will be admitted first, followed by Premium and then Deluxe Pass holders. Roam the Show Floor and get an exclusive experience before doors open to the general public at 4:00 PM. To gain early access head to your VIP Lounge in Room S210E.
FIRST-ON-THE-FLOOR ACCESS
Get a head start every morning with first-on-the-floor access! VIP get priority access to the Show Floor at 9:30 AM on Friday, Saturday & Sunday; followed by Premium Pass holders. Start each day in your VIP Lounge (S210E) for priority entrance.
RELAX & RECHARGE IN THE VIP LOUNGE
Swing by the VIP Lounge and relax amidst all the action! The VIP Lounge is located in Room S210E.
VIP Lounge hours:
Thursday 12:00 PM - 9:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 8:30 AM - 5:00 PM
YOUR VIP LOUNGE CONCIERGE
Visit your concierge in the VIP Lounge (S210E) if you have any questions. As an added perk, complimentary bag & coat check service will also be available in the lounge.
Please Note: Items cannot be left overnight.
PICK UP YOUR MEGACON ORLANDO SWAG BAG
Your VIP bag full of MEGACON Orlando collectibles can be picked up anytime during lounge hours in the VIP Lounge (S210E) with your badge. Your bag is guaranteed!
In your Swag Bag this year, you'll find an ultra rare Gold Edition Mickey Mouse figurine from Disney Shorts collection. The artist, Francisco Herrerra, will be at MEGACON Orlando, and will be doing a special signing for VIP only in the VIP Lounge:
Friday 11:30 AM
Saturday 3:30 PM
Please Note: All merchandise associated with your VIP Package must be picked up at MEGACON Orlando. We cannot ship or make alternate arrangements to have them delivered to you.
SPECIAL VIP SERVICES
Your VIP badge acts as an "Express Pass" at MEGACON Orlando. Get some of the best seats in the house at Main Theater Presentations and skip the line for Photo Op and Autograph lines to meet your fave celeb.
- Main Theater Presentations (S320 Main Theater 1, N320 Main Theater 2 & Digicon Theater)
- Celebrity Autograph Area (North Hall A)
- Photo Op Area (North Hall A)
Look for the Black Carpet throughout the show!
MAIN THEATER PRESENTATIONS: HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass holders will have first priority access to presentations in S320 Main Theater 1, N320 Main Theater 2 & the Digicon Theater. VIPs MUST be in line 30 minutes before the presentations.
AUTOGRAPHS: HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass holders should proceed directly to the VIP Desk in the Autograph Hall (North Hall A). They will be escorted by a member of the VIP Services Team to the celebrity of their choice and placed in the front of the line.
PHOTO OPS: HOW DO VIP PASS HOLDERS USE THEIR EXPRESS PASS?
VIP Pass holders should proceed directly to the VIP line in the Photo Op Area (North Hall A) by showing their VIP badge.
Please Note: Autographs and Photo Ops are separate fees and are not included with the VIP Package. VIPs may not jump ahead of another VIP. If you have someone joining you in your Photo Op they can access the VIP line with you - up to 3 additional people.
PROGRAM & SCHEDULE
Click here for the Official MEGACON Orlando Program & Schedule.
The schedule is also available on our FREE FAN GURU Mobile App. We recommend downloading the app to receive the most up-to-date notifications throughout the weekend.
FAMILY ZONE
For parent(s) with kids under 12, the Family Zone is a space where you can get away from the crowds for a bit with lots of activities for the kids.
Family Zone location: Room S220D
Family Zone hours:
Thursday 5:00 PM - 8:00 PM
Friday 11:00 AM – 6:00 PM
Saturday 11:00 AM – 6:00 PM
Sunday 11:00 AM – 4:00 PM
Note: This area is not a daycare service; all children must be accompanied by an adult at all times.
WHO NEEDS SLEEP? JOIN US FOR SPECIAL EVENTS & AFTER PARTIES
Click here for more information about our Specially Ticketed Events.
Click here for more information about our After Hours Events.
QUESTIONS ABOUT PANELS, AUTOGRAPHS OR PHOTO OPS?
Visit our FAQ page here.
BUY YOUR PHOTO OPS IN ADVANCE
Click here to purchase a Photo Op with your favorite guest before they sell out!
OFFICIAL MERCHANDISE
Visit the MEGACON Store booths for a wide selection of official MEGACON Orlando merchandise and exclusives. The stores will be located in the Ticketing Hall - South Hall B; North Hall A near the Food Court; and on South Concourse Level 2 near S210E.
Don’t forget to use your 20% off coupon which you will find in your VIP Swag Bag.
Click here to view the MEGACON Orlando exclusives.
ACCESSIBILITY SERVICES
The Accessibility Services Desk is located in MEGACON HQ in the Ticketing Hall - South Hall B.
Persons with disabilities are required to pay full admission, however, one attendant/caregiver may receive complimentary admission on a single-day basis when requested at the Accessibility Services Desk.
For the full FAN EXPO Accessibility Policy click here.
Wheelchair Rentals
Scootaround will be available at MEGACON Orlando for attendees who require a wheelchair
rental service. Advanced reservations are encouraged to ensure the correct equipment is available to suit your needs.
Scootaround will be located beside MEGACON HQ in the Ticketing Hall – South Hall B.
SAFETY & SECURITY
The safety and security of our fans, exhibitors, guests and staff is our priority. Please plan ahead and note the following guidelines to help us deliver a safe and fun experience for everyone.
Props Policy
Our Props Policy can be read in its entirety here, but the top-line info is:
- If it’s not legal on the street, it is not legal at the MEGACON Orlando. Authorities will be on-site to deal with any illegal items.
- Metal props (replica guns, swords, knives, etc.) are strictly not allowed. Plastic props are typically allowed.
- Bows (including crossbows), and slingshots are to be unstrung. Nerf guns and other foam bullet-type toys are not to be loaded.
The final decision on whether a prop is allowed inside MEGACON Orlando rests with the Security and the Orlando Police. There are NO refunds given if you are turned away for not complying with our policies.
Bag Check
Bags are permitted and are subject to being searched. Everyone entering the convention center will be screened at Bag Check. Your entry will be faster if you do not have a bag. You will need to go through Bag Check each time you enter the venue, even if you exited for just a quick moment. Backpacks are allowed but will take longer to screen. Please note that outside food is not permitted inside the facility.
Costume Policy
Please view our dress code here.
COSPLAY IS NOT CONSENT
If you would like to take a picture with/of another MEGACON Orlando attendee, always ask first and respect that person's right to say no.
When at MEGACON Orlando, please be respectful and kind to each other.
Click here to view our Harassment Policy.
Click here to report an incident.
QUESTIONS?
Click here to see our FAQs or visit us at the Customer Service Desk in MEGACON HQ in the Ticketing Hall – South Hall B.
We look forward to seeing you there!
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