What is your refund policy?

MEGACON Orlando will refund all paid admission tickets, add-ons and shipping, minus service fees.  

To refund your tickets please click on ‘VIEW YOUR RECEIPT AND QR CODES HERE’ found on your Order Confirmation and click 'Refund Product' beside each ticket type. If you are unable to refund your ticket by using the above method, please email [e-mail].

To request a refund for your shipping, please email [e-mail] with the purchaser's name, purchaser's email address and the show name (MEGACON Orlando) and mention that you would like your shipping refunded.

Please note Specially Ticketed Events are non-refundable.

You may view our disclaimers here.