Once your refund is processed, it can take your bank 3-10 business days to deposit the funds back to your account. Please follow up with your bank to inquire about your refund if it has been more than 2 weeks since your refund was processed.
Some bank statements show the refund as a new line following the original transaction, whereas others show it as the date it was received.
Refunds (and purchases) for MEGACON Orlando will appear on your statement as Informa Pop Culture.
Please keep in mind that service charges are non-refundable so the returned amount will appear slightly less than that which you originally paid.