TICKETS

GENERAL TICKET INFORMATION

• How do I get a ticket to MEGACON Orlando 2022?
• How much does admission cost?
• What is your refund policy?
• What are the Box Office Hours for MEGACON Orlando 2022 and where is it?
• When can I pick up my pass at MEGACON Orlando 2022?
• What if I lose my badge?

VIP PACKAGE

• Will you put more VIP Packages on sale?
• What is included in the VIP Package?
• When will my VIP Pass be delivered?
• How does the Express Pass work for VIP Pass holders?
• How many people can be in my Photo Op with me?
• What is the VIP Lounge?

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PREMIUM PACKAGE

• What is included in the Premium Package?
• What is the Premium Lounge?
• What is the last day to buy a Premium Package?
• Can I upgrade to a VIP Package?
• Which FAN EXPO HQ shows does a 2022 MEGACON Orlando Premium Pass get me entrance to?
• I purchased a Premium Pass for MEGACON Orlando 2022, can I use the complimentary general admission pass perk at this show?

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4-DAY PASS

• What is included with the 4-Day Pass?
• Can I upgrade to a VIP or Premium Package?
• I can’t attend MEGACON Orlando all 4 days, can I share my pass with someone else?

ADULT SINGLE DAY PASS

• What is included in my Single Day Pass?
• Can I upgrade my ticket?
• Can I attend MEGACON Orlando on a different day?

YOUTH PASS

• What is a Youth Pass?
• What is included in a Youth Pass?
• I have a VIP/Premium Package, does my child (13-17) need one too?
• Do I need to buy a Youth Pass for each day my child (13-17) attends MEGACON Orlando?
• Can I upgrade my ticket?
• Can I attend MEGACON Orlando on a different day?

CHILD PASS

• Which pass type does my child require?
• I have a VIP/Premium Package, does my child need one too?
• Do I need to buy a Child Pass for each day my child attends MEGACON Orlando?
• What is the MEGACON Orlando Family Zone?
• Where can I nurse my child?
• Where can I breastfeed or change a diaper?

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PASS POLICIES

• What is your Pass policy?
• What is your refund policy?

E-TICKETS AND QR CODES

• I can’t find my QR code for MEGACON Orlando, can you send me a new one?
• Can I show my QR code on my phone?
• How do I access my QR Code(s) for MEGACON Orlando?

SHIPPING

• I ordered shipping, when will I receive my passes?
• What if I’m not home when the passes are delivered?
• What if I need to travel to MEGACON Orlando and leave before my passes are delivered?
• What is the deadline for ordering tickets with shipping?
• What if I need to change my address for shipping?
• How do I add shipping to my order?

GROUP RATES

• Do you offer group rates for MEGACON Orlando?

OTHER IMPORTANT TICKET INFORMATION

• My credit card is declined, and I am getting an error code?
• I was a VIP Pass holder at a previous show, which includes complimentary general admission to MEGACON Orlando. How do I get my pass?
• I was a Premium Pass holder at a previous show, which includes a complimentary single day general admission to MEGACON Orlando. How do I get my pass?
• I had a VIP or Premium Package at a previous show, which includes complimentary admission at MEGACON Orlando. Can I upgrade it?
• My tickets were gifted to me; do I need to change the name on the e-ticket?
• Can I pick up a pass for my friend?

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