All paid admission tickets (excluding specially ticketed experiences) and add-ons, minus service fees can be refunded up to 14 days before the event (January 23, 2025) at 10 AM ET.
If refund requests are made after tickets have shipped, shipping fees are non-refundable. The deadline to request a shipping refund is January 15, 2025, at 4:59 PM ET.
You may view our disclaimers here.
After the refund deadline, all sales are final.